Frequently asked questions

How do I place an order? Browse the shop catalog, add items to your cart, and check out from your account.

Which payment methods are accepted? Card, ACH, and crypto. Specific methods are shown at checkout.

Do you offer bulk pricing? Yes — reach out via the contact page for quotes on volume orders.

Orders over $200 ship free via UPS 2nd Day Air. Same-day shipping on orders placed before 2pm ET (Mon–Fri).

Full details — including damaged-shipment and refund handling — live on the shipping & refund policy page.

Every batch is third-party tested for identity and purity. Browse batch-level reports on the COAs page, or find the COA link on each product detail page in the shop.

All products are sold strictly for in-vitro research. They are not for human or veterinary use. Please review the RUO disclaimer and terms & conditions before purchase.

Manage your orders and details from My account. We handle your data per the privacy policy.

Our team typically replies within one business day. Send a message from the contact page.